@import"https://api.fontshare.com/v2/css?f[]=satoshi@400,500,700,900&display=swap";:root{--color-bg-primary: #121212;--color-bg-secondary: #1a1a1a;--color-bg-tertiary: #222222;--color-bg-card: rgba(26, 26, 26, .8);--color-bg-hover: rgba(255, 255, 255, .05);--color-bg-active: rgba(255, 255, 255, .08);--color-bg-input: rgba(18, 18, 18, .9);--color-border: rgba(255, 255, 255, .1);--color-border-focus: rgba(0, 255, 153, .4);--color-border-subtle: rgba(255, 255, 255, .06);--color-text-primary: #ebebeb;--color-text-secondary: #a1a1aa;--color-text-muted: #71717a;--color-text-inverse: #121212;--color-accent: #00ff99;--color-accent-hover: #33ffad;--color-accent-glow: rgba(0, 255, 153, .12);--color-success: #00ff99;--color-success-bg: rgba(0, 255, 153, .1);--color-warning: #fbbf24;--color-warning-bg: rgba(251, 191, 36, .1);--color-danger: #f87171;--color-danger-bg: rgba(248, 113, 113, .1);--color-info: #60a5fa;--gradient-accent: linear-gradient(135deg, #00ff99 0%, #00cc7a 100%);--gradient-header: linear-gradient(180deg, rgba(18, 18, 18, .98) 0%, rgba(18, 18, 18, .9) 100%);--gradient-sidebar: linear-gradient(180deg, #141414 0%, #121212 100%);--glass-bg: rgba(26, 26, 26, .7);--glass-border: rgba(255, 255, 255, .1);--glass-blur: 16px;--font-family: "Satoshi", ui-sans-serif, system-ui, -apple-system, sans-serif;--font-size-xs: .7rem;--font-size-sm: .8rem;--font-size-base: .9rem;--font-size-md: 1rem;--font-size-lg: 1.15rem;--font-size-xl: 1.35rem;--font-size-2xl: 1.75rem;--font-size-3xl: 2.25rem;--space-xxs: .25rem;--space-xs: .5rem;--space-sm: .75rem;--space-md: 1rem;--space-lg: 1.5rem;--space-xl: 2rem;--space-2xl: 3rem;--radius-sm: 8px;--radius-md: 12px;--radius-lg: 16px;--radius-full: 9999px;--shadow-sm: 0 1px 3px rgba(0, 0, 0, .4);--shadow-md: 0 4px 12px rgba(0, 0, 0, .5);--shadow-lg: 0 8px 30px rgba(0, 0, 0, .6);--shadow-glow: 0 0 20px rgba(0, 255, 153, .08);--transition-fast: .15s ease;--transition-base: .25s ease;--transition-slow: .4s ease;--sidebar-width: 280px;--header-height: 60px}[data-theme=light]{--color-bg-primary: #f5f5f5;--color-bg-secondary: #ffffff;--color-bg-tertiary: #e8e8e8;--color-bg-card: rgba(255, 255, 255, .9);--color-bg-hover: rgba(0, 0, 0, .04);--color-bg-active: rgba(0, 0, 0, .07);--color-bg-input: rgba(255, 255, 255, .95);--color-border: rgba(0, 0, 0, .12);--color-border-focus: rgba(0, 200, 120, .4);--color-border-subtle: rgba(0, 0, 0, .06);--color-text-primary: #1a1a1a;--color-text-secondary: #52525b;--color-text-muted: #a1a1aa;--color-text-inverse: #ffffff;--color-accent: #00b368;--color-accent-hover: #00994d;--color-accent-glow: rgba(0, 179, 104, .1);--color-success: #00b368;--color-success-bg: rgba(0, 179, 104, .08);--gradient-accent: linear-gradient(135deg, #00cc7a 0%, #00b368 100%);--gradient-header: linear-gradient(180deg, rgba(255, 255, 255, .98) 0%, rgba(255, 255, 255, .92) 100%);--gradient-sidebar: linear-gradient(180deg, #fafafa 0%, #f5f5f5 100%);--glass-bg: rgba(255, 255, 255, .8);--glass-border: rgba(0, 0, 0, .08);--shadow-sm: 0 1px 3px rgba(0, 0, 0, .08);--shadow-md: 0 4px 12px rgba(0, 0, 0, .1);--shadow-lg: 0 8px 30px rgba(0, 0, 0, .12);--shadow-glow: 0 0 20px rgba(0, 179, 104, .06)}.theme-toggle{background:none;border:1px solid var(--color-border);border-radius:var(--radius-full);width:36px;height:36px;display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:16px;transition:all var(--transition-fast);color:var(--color-text-secondary)}.theme-toggle:hover{background:var(--color-bg-hover);color:var(--color-accent);border-color:var(--color-accent)}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:15px}body{font-family:var(--font-family);background-color:var(--color-bg-primary);color:var(--color-text-primary);line-height:1.6;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;min-height:100vh}#root{min-height:100vh}a{color:var(--color-accent);text-decoration:none;transition:color var(--transition-fast)}a:hover{color:var(--color-accent-hover)}.app-layout{display:flex;flex:1;width:100%;min-height:100vh;min-width:0}.sidebar{width:var(--sidebar-width);background:var(--gradient-sidebar);border-right:1px solid var(--color-border);display:flex;flex-direction:column;position:fixed;top:0;left:0;bottom:0;z-index:100;overflow-y:auto}.sidebar-header{padding:var(--space-lg);border-bottom:1px solid var(--color-border-subtle)}.sidebar-header h1{font-size:var(--font-size-xl);font-weight:700;background:var(--gradient-accent);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;letter-spacing:-.02em}.sidebar-header p{font-size:var(--font-size-xs);color:var(--color-text-muted);margin-top:var(--space-xxs);text-transform:uppercase;letter-spacing:.1em}.sidebar-nav{flex:1;padding:var(--space-md)}.sidebar-section-title{font-size:var(--font-size-xs);color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.08em;padding:var(--space-sm) var(--space-sm) var(--space-xs);font-weight:600}.nav-item{display:flex;align-items:center;gap:var(--space-sm);padding:var(--space-sm) var(--space-sm);border-radius:var(--radius-md);cursor:pointer;transition:all var(--transition-fast);color:var(--color-text-secondary);font-size:var(--font-size-sm);font-weight:500;margin-bottom:2px}.nav-item:hover{background:var(--color-bg-hover);color:var(--color-text-primary)}.nav-item.active{background:var(--color-accent-glow);color:var(--color-accent);box-shadow:var(--shadow-glow)}.nav-item .icon{font-size:var(--font-size-md);width:20px;text-align:center}.nav-item .badge{margin-left:auto;background:var(--color-accent);color:var(--color-text-inverse);font-size:var(--font-size-xs);padding:1px 6px;border-radius:var(--radius-full);font-weight:700}.nav-item-badges{margin-left:auto;display:inline-flex;align-items:center;gap:4px;flex-shrink:0}.nav-item-badges .badge{margin-left:0;min-width:1.25rem;text-align:center}.nav-item-badges .badge--nav-new{background:var(--color-accent);color:var(--color-text-inverse)}.nav-item-badges .badge--nav-progress{background:#2563eb;color:#fff}.nav-item-badges .badge--nav-pending{background:var(--color-warning);color:#1c1917}.main-content{flex:1;min-width:0;margin-left:var(--sidebar-width);display:flex;flex-direction:column;min-height:100vh;background:var(--color-bg-primary);color:var(--color-text-primary)}.app-layout--tickets-focus .sidebar{display:none}.app-layout--tickets-focus .main-content{margin-left:0;width:100%;max-width:100%;min-width:0;flex:1 1 auto;align-self:stretch;box-sizing:border-box}.app-layout--tickets-focus .ticket-detail-page{max-width:none;width:100%}.app-layout--tickets-focus .page-body,.app-layout--tickets-focus .card{width:100%;max-width:none;box-sizing:border-box}.page-header{padding:var(--space-lg) var(--space-xl);background:var(--gradient-header);-webkit-backdrop-filter:blur(var(--glass-blur));backdrop-filter:blur(var(--glass-blur));border-bottom:1px solid var(--color-border-subtle);position:sticky;top:0;z-index:50}.page-header h2{font-size:var(--font-size-xl);font-weight:600;letter-spacing:-.01em}.page-header p{font-size:var(--font-size-sm);color:var(--color-text-secondary);margin-top:var(--space-xxs)}.page-body{padding:var(--space-xl);flex:1}.card{background:var(--glass-bg);-webkit-backdrop-filter:blur(var(--glass-blur));backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);padding:var(--space-lg);transition:all var(--transition-base)}.card:hover{border-color:var(--color-border-focus);box-shadow:var(--shadow-glow)}.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--space-lg)}.card-title{font-size:var(--font-size-lg);font-weight:600}.btn{display:inline-flex;align-items:center;gap:var(--space-xs);padding:var(--space-sm) var(--space-md);border:1px solid var(--color-border);border-radius:var(--radius-full);font-family:var(--font-family);font-size:var(--font-size-sm);font-weight:500;cursor:pointer;transition:all var(--transition-fast);color:var(--color-text-primary);background:var(--color-bg-tertiary);white-space:nowrap}.btn:hover{transform:translateY(-1px);box-shadow:var(--shadow-md)}.btn:active{transform:translateY(0)}.btn:disabled{opacity:.5;cursor:not-allowed;transform:none}.btn-primary{background:var(--gradient-accent);color:var(--color-text-inverse);border:none;font-weight:700;box-shadow:0 2px 10px #0f93}.btn-primary:hover{box-shadow:0 4px 20px #00ff9959}.btn-danger{background:var(--color-danger);color:#fff;border:none}.btn-danger:hover{background:#ef4444}.btn-ghost{background:transparent;border:1px solid var(--color-border);color:var(--color-text-secondary)}.btn-ghost:hover{background:var(--color-bg-hover);color:var(--color-text-primary);border-color:var(--color-border-focus)}.btn-sm{padding:var(--space-xxs) var(--space-sm);font-size:var(--font-size-xs)}.btn-icon{padding:var(--space-xs);border-radius:var(--radius-sm);background:transparent;border:1px solid var(--color-border);cursor:pointer;color:var(--color-text-secondary);transition:all var(--transition-fast)}.btn-icon:hover{background:var(--color-bg-hover);color:var(--color-text-primary);border-color:var(--color-border-focus)}.btn-group{display:flex;gap:var(--space-xs)}.form-group{margin-bottom:var(--space-lg)}.form-label{display:block;font-size:var(--font-size-sm);font-weight:500;color:var(--color-text-secondary);margin-bottom:var(--space-xs)}.form-input{width:100%;padding:var(--space-sm) var(--space-md);background:var(--color-bg-input);border:1px solid var(--color-border);border-radius:var(--radius-md);font-family:var(--font-family);font-size:var(--font-size-base);color:var(--color-text-primary);transition:all var(--transition-fast);outline:none}.form-input:focus{border-color:var(--color-accent);box-shadow:0 0 0 3px var(--color-accent-glow)}.form-input::placeholder{color:var(--color-text-muted)}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:var(--space-md)}.form-row-3{display:grid;grid-template-columns:2fr 1fr 1fr;gap:var(--space-md)}.form-checkbox{display:flex;align-items:center;gap:var(--space-sm);cursor:pointer}.form-checkbox input[type=checkbox]{-webkit-appearance:none;-moz-appearance:none;appearance:none;width:18px;height:18px;border:1px solid var(--color-border);border-radius:4px;background:var(--color-bg-input);cursor:pointer;transition:all var(--transition-fast);position:relative}.form-checkbox input[type=checkbox]:checked{background:var(--color-accent);border-color:var(--color-accent)}.form-checkbox input[type=checkbox]:checked:after{content:"✓";position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);color:#fff;font-size:12px;font-weight:700}.form-actions{display:flex;gap:var(--space-sm);justify-content:flex-end;margin-top:var(--space-xl);padding-top:var(--space-lg);border-top:1px solid var(--color-border-subtle)}.account-list{display:flex;flex-direction:column;gap:var(--space-md)}.customer-rows-list{display:flex;flex-direction:column;border:1px solid var(--color-border-subtle, #333);border-radius:var(--radius-md, 8px);overflow:hidden;max-width:100%}.customer-row-compact{display:grid;grid-template-columns:32px minmax(0,1fr) 2.5rem 3.25rem;align-items:center;gap:.5rem .65rem;padding:.28rem .55rem;border-bottom:1px solid var(--color-border-subtle, #2a2a2a);cursor:pointer;font-size:.8125rem;line-height:1.25;text-align:left;background:transparent;color:inherit}.customer-row-compact:last-child{border-bottom:none}.customer-row-compact:hover{background:var(--color-bg-secondary, #1a1a1a)}.customer-row-avatar{position:relative;width:28px;height:28px;border-radius:6px;background:var(--color-accent);display:flex;align-items:center;justify-content:center;font-size:.65rem;font-weight:700;color:var(--color-text-inverse);flex-shrink:0}.customer-row-badge{position:absolute;top:-4px;right:-4px;min-width:14px;height:14px;padding:0 3px;border-radius:999px;background:var(--color-danger, #c00);color:#fff;font-size:9px;font-weight:700;line-height:14px;text-align:center}.customer-row-main{min-width:0}.customer-row-title{display:flex;flex-wrap:wrap;align-items:baseline;gap:.35rem;min-width:0}.customer-row-name{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.customer-row-email{font-size:.75rem;color:var(--color-text-secondary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:100%}.customer-row-stat{font-variant-numeric:tabular-nums;color:var(--color-accent);font-weight:600;text-align:right;font-size:.75rem}.customer-row-date{font-size:.7rem;opacity:.75;text-align:right;white-space:nowrap}.account-card{background:var(--glass-bg);-webkit-backdrop-filter:blur(var(--glass-blur));backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);padding:var(--space-lg);display:flex;align-items:center;gap:var(--space-lg);transition:all var(--transition-base);cursor:pointer}.account-card:hover{border-color:var(--color-border-focus);box-shadow:var(--shadow-glow);transform:translateY(-2px)}.account-avatar{width:48px;height:48px;border-radius:var(--radius-md);background:var(--color-accent);display:flex;align-items:center;justify-content:center;font-size:var(--font-size-lg);font-weight:700;color:var(--color-text-inverse);flex-shrink:0}.account-info{flex:1;min-width:0}.account-name{font-weight:600;font-size:var(--font-size-base);margin-bottom:2px}.account-email{font-size:var(--font-size-sm);color:var(--color-text-secondary)}.account-meta{display:flex;gap:var(--space-md);align-items:center}.account-stat{text-align:center}.account-stat .value{font-size:var(--font-size-lg);font-weight:600;color:var(--color-accent)}.account-stat .label{font-size:var(--font-size-xs);color:var(--color-text-muted)}.account-actions{display:flex;gap:var(--space-xs)}.status-badge{display:inline-flex;align-items:center;gap:4px;padding:2px 10px;border-radius:var(--radius-full);font-size:var(--font-size-xs);font-weight:500}.status-badge.active{background:var(--color-success-bg);color:var(--color-success)}.status-badge.inactive{background:var(--color-danger-bg);color:var(--color-danger)}.ticket-status{display:inline-flex;align-items:center;padding:2px 10px;border-radius:var(--radius-full);font-size:var(--font-size-xs);font-weight:600;text-transform:capitalize}.ticket-status--new{background:var(--color-accent-glow);color:var(--color-accent);border:1px solid rgba(0,255,153,.35)}.ticket-status--in_progress{background:#60a5fa26;color:#93c5fd}.ticket-status--pending{background:var(--color-warning-bg);color:var(--color-warning)}.ticket-status--resolved{background:#a78bfa26;color:#c4b5fd}.ticket-status--closed{background:var(--color-bg-tertiary);color:var(--color-text-muted)}.ticket-status--merged{background:var(--color-border-subtle);color:var(--color-text-secondary);font-weight:500;text-transform:none}.ticket-status--unknown{background:var(--color-bg-tertiary);color:var(--color-text-secondary)}.status-badge .dot{width:6px;height:6px;border-radius:50%;background:currentColor}.unread-indicator{display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--color-accent);box-shadow:0 0 6px var(--color-accent);margin-right:6px;vertical-align:middle;animation:pulse-dot 2s ease-in-out infinite}@keyframes pulse-dot{0%,to{opacity:1;box-shadow:0 0 6px var(--color-accent)}50%{opacity:.6;box-shadow:0 0 12px var(--color-accent)}}.account-avatar{position:relative}.unanswered-badge{position:absolute;top:-4px;right:-4px;min-width:18px;height:18px;border-radius:9px;background:#f44;color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;padding:0 4px;box-shadow:0 0 6px #ff444480}.email-list{display:flex;flex-direction:column}.email-row{display:flex;align-items:center;gap:var(--space-sm);padding:var(--space-sm) var(--space-md);border-bottom:1px solid var(--color-border-subtle);cursor:pointer;transition:all var(--transition-fast);border-left:3px solid transparent}.email-row:hover{background:var(--color-bg-hover)}.email-row.unread{background:#6380ff0f;border-left-color:var(--color-accent)}.email-row.unread .email-sender{font-weight:700;color:var(--color-text-primary)}.email-row.unread .email-subject{font-weight:600;color:var(--color-text-primary)}.email-row.unread .email-date{color:var(--color-accent);font-weight:600}.email-row.unanswered:not(.unread){border-left-color:#f59e0b}.email-row.selected{background:var(--color-accent-glow);border-left-color:var(--color-accent)}.email-status-indicators{width:10px;flex-shrink:0;display:flex;align-items:center;justify-content:center}.indicator{display:block;width:8px;height:8px;border-radius:50%}.unread-dot{background:var(--color-accent);box-shadow:0 0 6px var(--color-accent)}.unanswered-dot{background:#f59e0b;box-shadow:0 0 6px #f59e0b66}.read-dot{width:0;height:0}.email-indicators{display:flex;gap:2px;flex-shrink:0;min-width:20px;font-size:var(--font-size-xs)}.email-sender{width:200px;flex-shrink:0;font-size:var(--font-size-sm);font-weight:500;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.email-subject{flex:1;font-size:var(--font-size-sm);color:var(--color-text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.email-date{font-size:var(--font-size-xs);color:var(--color-text-muted);flex-shrink:0;width:80px;text-align:right}.email-indicators{display:flex;gap:4px;width:40px;flex-shrink:0}.email-viewer{background:var(--glass-bg);-webkit-backdrop-filter:blur(var(--glass-blur));backdrop-filter:blur(var(--glass-blur));border:1px solid var(--glass-border);border-radius:var(--radius-lg);overflow:hidden}.email-viewer-header{padding:var(--space-lg);border-bottom:1px solid var(--color-border-subtle)}.email-viewer-subject{font-size:var(--font-size-xl);font-weight:600;margin-bottom:var(--space-md)}.email-viewer-meta{display:flex;flex-direction:column;gap:var(--space-xs);font-size:var(--font-size-sm);color:var(--color-text-secondary)}.email-viewer-meta .meta-row{display:flex;gap:var(--space-sm)}.email-viewer-meta .meta-label{color:var(--color-text-muted);min-width:30px}.email-viewer-body{padding:var(--space-lg);font-size:var(--font-size-base);line-height:1.7}.email-viewer-body iframe{width:100%;border:none;min-height:400px;background:#fff;border-radius:var(--radius-md)}.email-attachments{padding:var(--space-md) var(--space-lg);border-top:1px solid var(--color-border-subtle);display:flex;flex-wrap:wrap;gap:var(--space-sm)}.attachment-chip{display:inline-flex;align-items:center;gap:var(--space-xs);padding:var(--space-xs) var(--space-sm);background:var(--color-bg-tertiary);border:1px solid var(--color-border);border-radius:var(--radius-sm);font-size:var(--font-size-xs);color:var(--color-text-secondary)}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:var(--space-2xl);text-align:center;min-height:300px}.empty-state .icon{font-size:3rem;margin-bottom:var(--space-md);opacity:.3}.empty-state h3{font-size:var(--font-size-lg);font-weight:600;margin-bottom:var(--space-xs)}.empty-state p{font-size:var(--font-size-sm);color:var(--color-text-secondary);max-width:400px}.toast-container{position:fixed;top:var(--space-lg);right:var(--space-lg);z-index:1000;display:flex;flex-direction:column;gap:var(--space-sm)}.toast{background:var(--color-bg-secondary);border:1px solid var(--color-border);border-radius:var(--radius-md);padding:var(--space-sm) var(--space-md);font-size:var(--font-size-sm);box-shadow:var(--shadow-lg);display:flex;align-items:center;gap:var(--space-sm);min-width:280px;animation:slideIn .3s ease}.toast.success{border-left:3px solid var(--color-success)}.toast.error{border-left:3px solid var(--color-danger)}.toast.info{border-left:3px solid var(--color-info)}@keyframes slideIn{0%{opacity:0;transform:translate(100px)}to{opacity:1;transform:translate(0)}}@keyframes fadeOut{0%{opacity:1}to{opacity:0;transform:translate(100px)}}.modal-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:#0009;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:200;animation:fadeIn .2s ease}.modal{background:var(--color-bg-secondary);border:1px solid var(--color-border);border-radius:var(--radius-lg);padding:var(--space-xl);width:90%;max-width:560px;max-height:85vh;overflow-y:auto;box-shadow:var(--shadow-lg);animation:scaleIn .2s ease}.modal-title{font-size:var(--font-size-xl);font-weight:600;margin-bottom:var(--space-lg)}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes scaleIn{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}.spinner{width:24px;height:24px;border:2px solid var(--color-border);border-top-color:var(--color-accent);border-radius:50%;animation:spin .6s linear infinite}.spinner-sm{width:16px;height:16px}@keyframes spin{to{transform:rotate(360deg)}}.loading-overlay{display:flex;align-items:center;justify-content:center;padding:var(--space-2xl)}@media (max-width: 768px){:root{--sidebar-width: 0}.sidebar{transform:translate(-100%);transition:transform var(--transition-base)}.sidebar.open{transform:translate(0);width:280px}.form-row,.form-row-3{grid-template-columns:1fr}}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--color-border);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--color-text-muted)}.split-pane{display:grid;grid-template-columns:380px 1fr;gap:var(--space-md);height:calc(100vh - var(--header-height) - var(--space-xl) * 2)}.split-pane-left{border:1px solid var(--glass-border);border-radius:var(--radius-lg);overflow-y:auto;background:var(--glass-bg);-webkit-backdrop-filter:blur(var(--glass-blur));backdrop-filter:blur(var(--glass-blur))}.split-pane-right{overflow-y:auto}.btn-icon.team-active{background:var(--color-success-bg);border-color:var(--color-success);color:var(--color-success)}.btn-icon.team-active:hover{background:var(--color-danger-bg);border-color:var(--color-danger)}.ticket-email-html-body img{max-width:100%;height:auto}.ticket-email-html-body table{max-width:100%}.ticket-detail-page,.ticket-detail-page .ticket-detail-card{width:100%;max-width:none;box-sizing:border-box}.ticket-detail-card{display:flex;flex-direction:column}.tickets-view-page{width:100%;max-width:none;box-sizing:border-box}.tickets-view-page>.card{width:100%;max-width:none;box-sizing:border-box}.ticket-thread{display:flex;flex-direction:column;width:100%}.ticket-thread>article,.ticket-thread>.ticket-reply-zone,.ticket-thread>.ticket-thread-after-label{flex-shrink:0}.ticket-reply-zone{scroll-margin-bottom:1rem}.ticket-thread-history{max-height:min(50vh,26rem);overflow-y:auto;padding-right:var(--space-xs);margin-top:var(--space-sm);border-top:1px solid var(--color-border-subtle)}tr.ticket-row--stale-24h td:first-child{box-shadow:inset 3px 0 0 0 var(--color-warning)}tr.ticket-row--stale-5d td:first-child{box-shadow:inset 3px 0 0 0 var(--color-danger)}tr.ticket-row--stale-5d td{background:var(--color-danger-bg)}